About the Platform

The Quro Medical Platform will coordinate the monitoring of various physiological parameters that we will collect from your patient(s) using various wearable devices. The decision about which wearable device(s) are appropriate for use in an individual patient’s case will ultimately be made by you. 

The Platform makes use of the following wearable devices:

  • The VitalPatch®, a small, smart device that will be attached to your patient’s chest and will collect and send vital sign information about your patient’s physiological parameters continuously to a cell phone which we will loan to your patient. The smartphone will be connected to the VitalPatch® and the monitoring process will begin. The VitalPatch® will automatically collect the following information: heart rate, respiration, electrocardiogram (ECG), heart rate variability, core or skin temperature (depending on the VitalPatch® version selected)l, body posture, and footsteps. 

  • The VitalPatch® is disposable, with a battery life of 5 (five) days. In light of this, the VitalPatch® must be changed every 5 (five) days if your patient is enrolled on the Platform for longer than 5 (five)days. The position of the device may need to be changed to avoid irritation. We will discuss this with your patient. 

  • We may also provide you with additional monitoring devices including Bluetooth-enabled Oximeter to monitor your blood oxygen levels and/or blood pressure monitor.


What is the aim of the monitoring Platform?

The aim of the Platform is to provide you with information that will give you insight into possible early clinical deterioration and potentially assist to facilitate early intervention in certain cases. Please note that although the Platform may aid your decisions about diagnosis and treatment, it is not in and of itself intended to be a diagnostic or curative tool.

What Quro Medical will do for you?

During the period that your patient is enrolled on the Platform, we will (after obtaining the patient’s consent) give you access and enable you to visualize the data that we are collecting 24hrs a day and 7 days a week, in real-time and you will also be able to view historical data. Our clinical command center is staffed with physicians and clinical associates who will be available to respond to queries regarding the Platform, our service, your patient’s data or assist with coordinating your patient’s clinical management, where possible, for 24hrs a day and 7 days a week. Our Platform also enables you to connect with your patient either telephonically or through video calls using the smartphones that we will provide to the patient. 

What do we require from you? 

Despite the Platform and our service offering, you will continue to be responsible for the clinical oversight and clinical care of your patient(s). We will facilitate access to and visualization of the data that we collect, we will facilitate telephonic and video call communication with your patients and we will do our best to assist with coordinated care, however, we will not interfere with your decisions regarding your patient’s clinical management. Accordingly, we require you to engage with the Platform and your patient(s) at reasonable intervals and to maintain ongoing clinical oversight during your patient’s enrolment period.

Are there any risks associated with the wearable devices? 

The risks that are associated with the use of the wearables are expected to be minimal. The VitalPatch® may cause skin irritation which disappears without treatment. 

Will my patient’s personal information and data be kept confidential?

Your patient’s data will be stored in a secure cloud storage platform that is access controlled by Quro Medical. As part of the Platform’s remote monitoring component, Quro Medical’s healthcare professionals will be able to visualize your patient’s data alongside you in real-time. Only you and Quro Medical will have access to your patient’s data and personal information. It is also possible that we will in consultation with you, need to share your patient’s data with emergency services personnel and/or hospitals if that emergency intervention is required and/or transfer to a hospital or another health establishment is required. We will keep your patient’s personal information and data confidential and will take reasonable and appropriate measures to keep it secure, in accordance with the requirements of the Protection of Personal Information Act of 2013 (POPIA)and other applicable legislation. Additionally, your patient’s informed consent will be obtained prior to their enrolment on the Platform.

Instructions for use and handling of wearable devices

All of our wearable devices are clinical grade and approved by the South African Health Products Regulatory Authority (SAHPRA) and/or the United States Food and Drug Administration (FDA) and/or have CE marking. Where appropriate, you and/or your patient(s) will receive detailed instructions about the use and handling of these devices. It is very important that you follow these instructions and ask questions if or when you are unsure. Quro Medical will not accept responsibility for any failure to follow the instructions that are given to you. 

Accuracy and Correctness of Personal Information

I confirm that the information that I have provided is true and correct and I hereby indemnify and hold Quro Medical harmless for any loss or harm resulting from any incomplete, untrue or inaccurate information provided by me.

What if I have any questions or problems?

For further information, or if you are unhappy with any aspect of the Platform, please contact:

Quro Medical, 9 Autumn Street, Devcon Place, Rivonia, Johannesburg, 2128 
Contact No.: +27 10 141 7710 Email: infor@quromedical.co.za

I confirm that I have read and understood the Terms above and have no objection(s) to any of the contents. Additionally, I agree to give my consent where specifically requested. 


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